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Häirekeskus wants video calls

Häirekeskus wants video calls

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Häirekeskus wants video calls

Now people can call 112 by phone or SMS. Video calls could help more. Video calls show the situation. This helps faster.
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Currently, people can call 112 by phone or SMS. Video calls could provide more assistance. Video calls show the situation, which helps faster.

Häirekeskus wants video calls. The helper sees the person in need. The EU says video calls must work both ways. Häirekeskus is ready. But Google and Apple do not allow this yet.
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Häirekeskus wants to implement video calls. This way, the operator can see the person in need. The EU mandates that video calls must be two-way. Häirekeskus is prepared, but Google and Apple do not yet allow this functionality.

Tech companies must talk with the government. No one knows when two-way video calls will come.
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Tech companies need to negotiate with the government. It is unclear when two-way video calls will become available.

The government is working on it. They plan to add live text chat by year-end. This means when you call 112, you can also type. The helper sees your messages fast.
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The government is working on the issue. They plan to introduce live text chat by the end of the year. This means that when calling 112, you will also be able to type, and the operator will see your messages instantly.