Digiregistratuuris on endiselt probleeme arsti aja broneerimisega

Digiregistratuuris on endiselt probleeme arsti aja broneerimisega

EN

There are still issues with booking doctor's appointments in the digital registry

Digiregistratuuris on endiselt probleeme arsti aja broneerimisega. Kuigi vigaseid päringuid on vähenenud, ei lahene olukord enne, kui tervishoiuteenuse pakkujad uuendavad oma süsteeme.

EN

There are still issues with booking doctor's appointments in the digital registry. Although faulty queries have decreased, the situation will not improve until healthcare providers update their systems.

Alates selle aasta algusest on digiregistratuuris probleeme aegade broneerimisega. Kuus kuud tagasi rääkis sellest ERR-i portaal ja "Aktualne Kaamera". Siiski pole olukord oluliselt muutunud.
EN

Since the beginning of this year, there have been issues with booking appointments in the digital registry. Six months ago, ERR's portal and "Aktualne Kaamera" reported on this. However, the situation has not significantly improved.

Tervisekassa digiregistratuuri tootejuht Anett Pärs ütles, et mõnikord võib patsiendil esineda viga. Kui patsiient proovib konkreetset aega broneerida, , et aega ei saa broneerida.
EN

Anett Pärs, the product manager of the Health Insurance Fund's digital registry, said that sometimes a patient may encounter an error. If a patient tries to book a specific time, they may receive an error message stating that the time cannot be booked.

Üks probleem on see, et võivad mitu patsienti proovida sama aega broneerida. See info ei jõua digiregistratuurisse piisavalt kiiresti. Teine probleem on andmevahetus digiregistratuuri ja tervishoiuteenuse osutajate süsteemide vahel.
EN

One of the problems is that multiple patients may try to book the same time slot within a short period. This information does not reach the digital registry quickly enough. Another issue is the data exchange between the digital registry and healthcare providers' systems.

Probleem seisneb selles, et inimene proovib aega broneerida, aga või mitte. Probleemid algasid aasta algul pärast .
EN

The problem is that a person tries to book a time, but the doctor does not indicate whether the time is available or not. These issues began at the beginning of the year after the health portal and the digital registry merged.

Pärs ütles, et . Probleemid kaovad siis, kui perearstikeskused ja haiglad .
EN

Pärs said that there have been fewer faulty queries in recent months. The problems will disappear once family medical centers and hospitals update their systems.

Tervisekassa on teinud koostööd asutustega ja pakkunud võimalikke lahendusi. Kuid tervishoiu teenusepakkujatel on oma tööplaanid ja ei ole kindel, kui kiiresti nad saavad soovitusi rakendada.
EN

The Health Insurance Fund has collaborated with institutions and proposed possible solutions. However, healthcare providers have their own work plans, and it is unclear how quickly they can implement the recommendations.

Veateateid pole nii palju ja need ei esine igal patsiendil. Enamus .
EN

There are not many error messages, and they do not occur for every patient. Most booking attempts are still successful.