EMOs want to help the hospital. They want to refer people with simple problems to a GP. This will help the hospital.
Currently, EMOs cannot do this. The law states that EMOs must help everyone. The new idea is that EMOs can refer people to a GP.
GPs want the new system. This system will help patients go to the right place. Help can also be requested by phone.
GPs have been talking about the new system for a long time. It works well in other countries. The new system will cost money, but not much.